Shipping Policy

 

Delivery Methods: 

 

1. Free Shipping

We only offer free shippings for all orders HK$1000 or above.

Please choose which courier you would like to use during checkout. You can choose S.F. Express or 5Dexpress. 

 

2. Free Store Pick Up

All orders placed online can be picked up in store (any amount).
Store Address: Unit B5, 3/F, Lee On Industrial Building, 70 Hung To Road, Kwun Tong, Kowloon, Hong Kong
     

      3. S.F. Cash On Delivery 

      Orders below HK$1000 can be delivered by S.F. Cash On Delivery.
      Customers will be responsible for the delivery cost, paid directly to S.F. Express.
      Orders can be delivered to home address, commercial address as well as S.F. store locations/ lockers (please list the location code clearly on the shipping address during check out).

       

        4. 5Dexpress Cash On Delivery

        Orders below HK$1000 can be delivered by 5Dexpress Cash On Delivery.
        Customers will be responsible for the delivery cost, paid directly to 5Dexpress.
        Orders can be deliver to home and commercial addresses.

        Please note, service is not applicable to the following areas:

        1. Frontier closed area
        2. All outlying islands (including Tung Chung, Airport, Disney, Discovery Bay and Sunny Bay)
        3. Ma Wan
        You can track the parcel through www.5dexpress.hk.

           

           

          Delivery Fee:

           

          S.F. Express

          • Basic delivery fee depends on the weight of the parcel, usually starting from HKD$30. 

            5Dexpress

            • Shipping fee starts from HK$26 (includes 2kg), additional charge of HK$5 per 0.5 kg if package exceeds 2kg.

             

            Estimated Delivery Time:

            • Most of our orders are shipped within 2 working days of purchase. Once your order is shipped, you will receive your order within an estimate of 2-4 business days of its ship date.
            • Shipping times may vary, but rest assured we work our hardest to get you your order as quickly as possible.
            • We do not ship during public holidays. 
            • We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges. However, we will try our best to avoid any accident.
              

            Please do not hesitate to contact us if you have any enquiries: garian@garian.hk.

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