Shipping Policy

Notice

1. Store Pick Up

Store Address: Unit B5, 3/F, Lee On Industrial Building, 70 Hung To Road, Kwun Tong, Kowloon, Hong Kong

2. S.F. Cash On Delivery - Delivery to door (including industrial and commercial address)

NOTE: Shipments delivered to Hong Kong residential address or Hong Kong's remote areas will be subject to *** SURCHARGE***.
Please refer to next section of this page for more information about SURCHARGE.

3. S.F. Cash On Delivery - Easypick (No SURCHARGE)

Customers will have to pick up their parcels at their chosen S.F. Service Centers, S.F. Stores or S.F. Lockers.
If you wish to use this method, please contact us through Whatsapp (+852 9792 9310), and tell us your order number and location code.

Location Code:

Basic delivery fee depends on the weight of the parcel, it is usually around HKD$30. Please do not hesitate to call 97929310 or 51125535 for enquiry.

No Surcharge:

HKD$20 Surcharge:

HKD$20 Residential Surcharge is applied for any shipment picks up from or delivers to residential address in Hong Kong.
Residential Surcharge will be applied on shipments sent from and delivered to address for residential purpose (Includes: Central and Western District, Wan Chai, Eastern District, Southern District, Yau Tsim Mong, Sham Shui Po, Kowloon City, Wong Tai Sin, Kwun Tong, Tsuen Wan, Sha Tin and Kwai Chung ). Residential Property within remote area is subject to HKD30 Remote Area Surcharge only.

The HKD$30 Remote Area Surcharge applies to shipments collected from or delivered to remote areas. (Includes: Tuen Mun District, Yuen Long District, North District, Tai Po District, Sai Kung District and Island District).

Most of our orders are shipped within 2 working days of purchase, pending availability. Once your order is shipped, you will receive your order within an estimate of 3 business days of its ship date.
Shipping times may vary, but rest assured we work our hardest to get you your order as quickly as possible.
We do not ship during public holidays.
We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges. However, we will try our best to avoid any accident.